Reporter Guide

The homepage of the whistleblowing system offers the following main functions:

• Submit a new report — Start a report about a violation or irregularity
• Check report status — View the status of a previously submitted report
• Information — Overview of the system and its legal framework

To start a report, click the "Submit a Report" button on the homepage. This will display the first step of the reporting form.

The reporting process consists of two steps:

1. Providing the content and category of the report
2. Setting anonymity preferences, completing security verification, and finalising the report

In the first step, fill in the following fields:

• Report content (required) — Describe the violation or irregularity in detail. Try to provide as much relevant information as possible: date, location, persons involved, circumstances.
• Category (optional) — Select the type of report (corruption, fraud, harassment, etc.)
• Relationship to the organisation (optional) — Indicate your relationship to the organisation (employee, contractor, etc.)

In the second step, you can decide whether to remain anonymous or provide your personal details.

Anonymous report

If you tick the "Anonymous Report" option, your personal data will not be recorded. In this case, the system will only communicate with you through your tracking ID.

Identified report

If you uncheck the "Anonymous Report" checkbox, you can provide your personal details:

• Name
• Email address
• Phone number

The advantage of an identified report is that investigators can contact you directly for additional information.

Security verification (CAPTCHA)

At the bottom of the second step, a security image (CAPTCHA) is displayed. Enter the characters shown in the image into the designated field to submit your report.

• The security code is not case-sensitive
• If the image is difficult to read, click the "↺ New image" button to load a different one
• The "Submit Report" button is only active once the code has been entered

After clicking "Submit Report", the system processes and records your report. Upon successful submission, a confirmation page appears with two important pieces of information:

• Tracking ID — Use this identifier to reference your report
• Secret Code — Use this code to check the status of your report

You can check the status of your report at any time by following these steps:

1. Open the "Check Report Status" page from the homepage
2. Enter your tracking ID
3. Enter your secret code
4. Click the "Check Status" button

Possible statuses

• New — The report has been received and is awaiting processing
• Acknowledged — Receipt of the report has been acknowledged (legal deadline: 7 days)
• Under Investigation — The report is currently being investigated
• Closed — The investigation has been completed
• Rejected — The report has been rejected (the reason for rejection is also shown)